Privacy Policy

Last Updated: January 30, 2026

1. INTRODUCTION

FDC Construction ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fdcconstructionwa.com, use our services, or interact with us in any way.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

This policy applies to information collected through:

Our website and any related websites operated by us

In-person consultations and site visits

Email, telephone, and text message communications

Social media interactions on Facebook, Instagram, LinkedIn, and YouTube

Our customer relationship management system

2. INFORMATION WE COLLECT

2.1 Personal Information You Provide to Us

We collect information that you voluntarily provide to us when you:

Contact Us or Request Services:

Full name

Email address

Phone number (including mobile phone number)

Mailing address

Property address (if different)

Preferred contact method and times

Enter Into a Contract:

Financial information (for payment processing)

Payment information

Tax identification numbers (if applicable)

Insurance information

Property ownership documentation

Communicate With Us:

Contents of messages, emails, or letters

Photos or videos of your property

Detailed project requirements and specifications

Use Our Website:

Information submitted through contact forms

Newsletter subscription information

Survey responses or feedback

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device, including:

Device and Usage Information:

IP address

Browser type and version

Operating system

Device type (desktop, mobile, tablet)

Access times and dates

Pages viewed and time spent on pages

Referring website addresses

Search terms used to find our website

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities. See Section 8 for more details.

2.3 Information from Third Parties

We may receive information about you from:

Public records (property ownership, permits)

Social media platforms (if you interact with us on Facebook, Instagram, LinkedIn, or YouTube)

Marketing partners and lead generation services

Review platforms (Google, Yelp, etc.)

Subcontractors and material suppliers

2.4 Sensitive Information

We do not intentionally collect sensitive personal information such as:

Social Security numbers (unless required for financing)

Medical or health information

Racial or ethnic origin

Political opinions or affiliations

Religious or philosophical beliefs

If we must collect such information for legitimate business purposes, we will obtain your explicit consent and handle it with heightened security measures.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

3.1 Service Delivery

To provide construction and remodeling services

To communicate about your project

To schedule consultations and site visits

To prepare estimates and proposals

To create and manage contracts

To process payments and manage billing

To obtain necessary permits and approvals

To coordinate with subcontractors and suppliers

3.2 Business Operations

To maintain customer records and project files

To comply with legal and regulatory requirements

To maintain insurance records

To manage warranty claims

To enforce our Terms and Conditions

To protect against fraud and unauthorized activities

3.3 Communication

To respond to your inquiries and requests

To send project-related communications

To provide customer support

To send appointment reminders

To request feedback or reviews

To send newsletters (with your consent)

3.4 Marketing and Advertising

To send promotional materials (with your consent)

To display targeted advertisements through Google Ads and Facebook

To analyze marketing campaign effectiveness

To improve our services and offerings

To conduct market research

3.5 Website Improvement

To monitor and analyze website usage through Google Analytics

To improve website functionality and user experience

To detect and prevent technical issues

To enhance security and prevent fraud

3.6 Legal Compliance

To comply with applicable laws and regulations

To respond to legal requests and court orders

To protect our legal rights and interests

To prevent illegal activities

4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We share information with trusted third parties who assist us in operating our business:

Subcontractors and Tradespeople:

Names, contact information, and project details necessary for completing your project

Material Suppliers and Vendors:

Delivery addresses and project specifications

Payment Processors:

Financial information necessary to process payments (we do not store full credit card numbers)

Technology Service Providers:

Website hosting companies

Mailgun for email communications

GoHighLevel (GHL) for customer relationship management, scheduling, and file storage

Google Analytics for website analytics

Facebook and Google for advertising services

Cloud storage providers

Professional Services:

Attorneys, accountants, and consultants

Insurance providers

Permit and inspection services

4.2 Legal and Regulatory Requirements

We may disclose your information when required to:

Comply with applicable laws, regulations, or legal processes

Respond to subpoenas, court orders, or government requests

Enforce our Terms and Conditions or other agreements

Protect our rights, property, or safety

Prevent fraud or illegal activities

Protect the rights and safety of others

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the new entity or buyer. We will notify you of any such change and give you the option to delete your information before the transfer.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent, such as:

Using photos of your completed project for marketing on our website, social media (Facebook, Instagram, LinkedIn, YouTube), or promotional materials

Sharing testimonials or reviews

Including your project in our portfolio

4.5 Aggregate and De-identified Information

We may share aggregate or de-identified information that cannot reasonably be used to identify you, such as:

Statistical data about our services

Industry trends and benchmarks

General geographic information about our customers

5. SMS/TEXT MESSAGE COMMUNICATIONS

5.1 SMS Opt-In and Consent

When you provide your mobile phone number to FDC Construction, you may have the opportunity to opt-in to receive text messages (SMS) from us. By opting in, you expressly consent to receive automated marketing and transactional text messages at the mobile number you provide.

How SMS Consent is Obtained:

Web Forms: When you submit a contact form, quote request, or appointment booking form on our website that includes your mobile phone number, you may see a checkbox or statement indicating consent to receive SMS messages. By checking the box or submitting the form, you provide express written consent.

Verbal Consent: During phone calls with our team, we may ask for your verbal consent to send text messages. This consent will be documented in our system.

Text-to-Join: You may text a specific keyword (e.g., "JOIN" or "START") to our business number to opt-in to receive messages.

Types of SMS Messages You May Receive:

Transactional Messages: Appointment confirmations, appointment reminders, project updates, scheduling changes, payment confirmations, and service-related notifications

Marketing Messages: Promotional offers, special discounts, seasonal campaigns, new service announcements, and general company updates (only if you've consented to marketing communications)

Message Frequency:

Message frequency varies depending on your project status and preferences

You may receive up to 10 messages per month during active projects

Marketing messages are sent no more than 4 times per month

Message and Data Rates:

Standard message and data rates may apply based on your mobile carrier's plan

FDC Construction does not charge for text messages, but your carrier may

Check with your mobile carrier for details about your messaging plan

5.2 How to Opt-Out of SMS Messages

You can opt-out of receiving text messages at any time using the following methods:

Reply STOP: Text "STOP," "END," "CANCEL," "UNSUBSCRIBE," or "QUIT" to any message from us

Reply HELP: Text "HELP" for assistance or more information

Contact Us: Email [[email protected]](mailto:[email protected]) or call 253-240-5771

Written Request: Mail your request to 374 Upland Dr #1st, Tukwila, WA 98188

After you opt-out:

You will receive one final confirmation message acknowledging your opt-out

You will no longer receive marketing or promotional text messages

You may still receive critical transactional messages related to active projects (e.g., urgent project updates, safety notifications)

You can opt back in at any time by texting "START" or by contacting us

5.3 SMS Terms and Conditions

By opting in to receive text messages from FDC Construction, you agree to the following:

Age Requirement: You must be 18 years or older to consent to receive SMS messages

Mobile Number Ownership: You represent that you are the owner or authorized user of the mobile number you provide

Consent Not Required for Purchase: Consenting to receive text messages is not a condition of purchasing any goods or services from FDC Construction

Carrier Limitations: We are not liable for delayed or undelivered messages due to carrier issues

Supported Carriers: Our SMS service works with major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and most other carriers

Changes to Terms: We reserve the right to modify these SMS terms at any time. Continued receipt of messages after changes constitutes acceptance

5.4 Mobile Information Sharing and Privacy

We Do NOT Sell or Share Your Mobile Phone Number:

FDC Construction does not sell, rent, trade, or share your mobile phone number with third parties for their own marketing purposes. Your mobile phone number is treated with the same confidentiality and security as all other personal information.

How We Use Your Mobile Phone Number:

Internal Use Only: To contact you about your project, send appointment reminders, provide service updates, and deliver marketing messages (if you've opted in)

Service Providers: Your mobile number may be shared with our SMS platform provider (GoHighLevel) solely for the purpose of delivering text messages to you. These providers are contractually obligated to protect your information and cannot use it for their own purposes

Payment Processors: If you make payments via text message, your number may be shared with our payment processor for transaction verification

Legal Compliance: We may share your mobile number if required by law, court order, or government request

No Third-Party Marketing:

We will never provide your mobile phone number to advertisers, data brokers, or other third parties for marketing

We will never include your mobile number in any data sharing or selling arrangements

Your mobile number will only be used by FDC Construction and our trusted service providers as described above

Mobile Data Security:

Your mobile phone number is stored securely in our GoHighLevel CRM system with encryption

Access to mobile phone numbers is restricted to authorized personnel only

We implement technical and organizational measures to prevent unauthorized access

Mobile numbers are retained according to our data retention policy (see Section 5)

Your Rights Regarding Your Mobile Number:

You have the right to:

Request confirmation of whether we have your mobile phone number on file

Request correction of your mobile phone number if it's inaccurate

Request deletion of your mobile phone number from our system (subject to legal retention requirements)

Opt-out of text messages at any time without affecting other services

Questions About Mobile Privacy:

If you have questions or concerns about how we handle your mobile phone number, contact our Privacy Contact:

Email: [[email protected]](mailto:[email protected])

Phone: 253-240-5771

Mail: 374 Upland Dr #1st, Tukwila, WA 98188

6. DATA RETENTION

6.1 Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Active Projects: We retain all information for the duration of your project and for 10 years after completion for warranty purposes and legal compliance.

Marketing Communications: We retain contact information until you opt out or request deletion.

SMS Opt-In Records: We retain records of SMS consent for a minimum of 4 years to comply with TCPA (Telephone Consumer Protection Act) requirements.

Website Data: Automatically collected data through Google Analytics is typically retained for 2-3 years.

Legal Requirements: We retain certain records as required by state and federal laws, including: Tax records: 7 years Contracts and agreements: 10 years Safety and insurance records: As required by law

6.2 Secure Deletion

When information is no longer needed, we securely delete or anonymize it in accordance with industry best practices.

7. DATA SECURITY

7.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

Technical Safeguards:

SSL/HTTPS encryption for our website (fdcconstructionwa.com)

Encryption of sensitive data in transit and at rest

Secure storage within our GoHighLevel CRM system

Firewall protection

Regular security audits and vulnerability assessments

Multi-factor authentication for employee access

Regular software updates and security patches

Organizational Safeguards:

Employee training on data protection

Limited access to personal information on a need-to-know basis

Confidentiality agreements with employees and contractors

Secure physical storage of paper records

Background checks for employees with access to sensitive data

Third-Party Security:

We vet all service providers for appropriate security measures

We require contractual commitments to data protection

7.2 Data Breach Notification

In the event of a data breach that affects your personal information, we will:

Investigate the breach promptly

Notify affected individuals within 72 hours or as required by Washington state law

Notify relevant authorities as required by law

Take steps to mitigate harm and prevent future breaches

7.3 No Absolute Security

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

8. YOUR PRIVACY RIGHTS

You have the following rights regarding your personal information:

8.1 Access and Portability

Right to Access: You can request a copy of the personal information we hold about you

Right to Portability: You can request your data in a structured, commonly used format

8.2 Correction and Deletion

Right to Correct: You can request correction of inaccurate or incomplete information

Right to Delete: You can request deletion of your personal information (subject to legal retention requirements)

8.3 Restriction and Objection

Right to Restrict: You can request that we limit how we use your information

Right to Object: You can object to certain uses of your information, particularly for marketing purposes

8.4 Opt-Out Rights

Marketing Communications: You can opt out of promotional emails by clicking "unsubscribe" in any marketing email or contacting us

Text Messages: Reply STOP to any promotional text message (see Section 5.2 for details)

Phone Calls: Request to be added to our do-not-call list

Cookies: Adjust your browser settings (see Section 9)

8.5 Withdraw Consent

If we process your information based on your consent, you may withdraw that consent at any time.

8.6 How to Exercise Your Rights

To exercise any of these rights, contact us at:

Email: [[email protected]](mailto:[email protected]) Phone: 253-240-5771 Mail: 374 Upland Dr #1st, Tukwila, WA 98188

We will respond to your request within 30 days for general privacy inquiries and within 45 days for data deletion requests. We may require verification of your identity before processing your request.

8.7 No Discrimination

We will not discriminate against you for exercising any of your privacy rights.

9. COOKIES AND TRACKING TECHNOLOGIES

9.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They help websites remember your preferences and improve your experience.

9.2 Types of Cookies We Use

Essential Cookies:

Required for website functionality

Cannot be disabled without affecting site performance

Analytics Cookies:

Help us understand how visitors use our website

We use Google Analytics to track website usage and performance

Advertising Cookies:

Used to deliver relevant advertisements through Google Ads and Facebook

May be placed by third-party advertising networks

Functionality Cookies:

Remember your preferences and settings

Provide personalized features

9.3 Third-Party Cookies

We allow third parties to place cookies on your device for:

Analytics (Google Analytics)

Advertising (Google Ads, Facebook Pixel)

Social media integration (Facebook, Instagram, LinkedIn, YouTube)

9.4 Managing Cookies

You can control cookies through your browser settings:

Block all cookies

Accept only certain cookies

Delete existing cookies

Receive notifications when cookies are set

Note: Disabling cookies may limit website functionality.

Browser Settings:

Chrome: Settings > Privacy and Security > Cookies

Firefox: Options > Privacy & Security > Cookies

Safari: Preferences > Privacy > Cookies

Edge: Settings > Privacy > Cookies

9.5 Do Not Track

Our website does not respond to Do Not Track signals. However, you can still manage cookies through your browser settings as described above.

9.6 Cookie Policy Updates

We may update our cookie usage. Check this policy regularly for changes.

10. THIRD-PARTY LINKS AND SERVICES

10.1 External Websites

Our website may contain links to third-party websites, including:

Material supplier websites

Manufacturer websites

Social media platforms (Facebook, Instagram, LinkedIn, YouTube)

Review sites

Industry associations

We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

10.2 Social Media

We maintain profiles on Facebook, Instagram, LinkedIn, and YouTube. Your interactions with us on these platforms are governed by their respective privacy policies.

10.3 Third-Party Services

We use third-party services such as:

Google Analytics for website analytics

Google Ads and Facebook for advertising

Mailgun for email communications

GoHighLevel (GHL) for customer relationship management and scheduling

These services have their own privacy policies that govern how they collect and use your information.

11. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

If we learn that we have collected information from a child under 18, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately at [[email protected]](mailto:[email protected]).

Note: Contracts with minors are not legally binding. All service agreements must be signed by individuals 18 years or older.

12. STATE-SPECIFIC PRIVACY RIGHTS

12.1 Washington State Residents

As a Washington-based company serving primarily Washington residents, we comply with all applicable Washington state privacy laws and data breach notification requirements.

12.2 Other State Rights

While we primarily serve customers in Washington state, if you are a resident of another state with specific privacy laws, you may have additional rights. Contact us to learn about your specific rights.

13. INTERNATIONAL DATA TRANSFERS

FDC Construction is based in the United States and primarily serves customers in Washington state. We do not intentionally collect information from individuals outside the United States.

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and CRM system are located.

14. CHANGES TO THIS PRIVACY POLICY

14.1 Updates

We may update this Privacy Policy from time to time to reflect:

Changes in our practices

Changes in applicable laws

New services or features

Feedback from customers

14.2 Notification

We will notify you of material changes by:

Posting the updated policy on our website with a new "Last Updated" date

Sending email notifications to registered users

Posting notices on our social media pages (Facebook, Instagram, LinkedIn, YouTube)

14.3 Review

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

14.4 Previous Versions

Previous versions of this policy are available upon request by contacting [[email protected]](mailto:[email protected]).

15. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

FDC Construction Mailing Address: 374 Upland Dr #1st, Tukwila, WA 98188 Email: [[email protected]](mailto:[email protected]) Phone: 253-240-5771 Website: fdcconstructionwa.com

Privacy Contact: Viorel Focsa, Founder & CEO Email: [[email protected]](mailto:[email protected])

Response Time: We aim to respond to all privacy inquiries within 30 business days and data deletion requests within 45 business days.

16. SUPERVISORY AUTHORITY

If you believe we have not adequately addressed your privacy concerns, you have the right to file a complaint with the Federal Trade Commission (FTC):

Federal Trade Commission Consumer Response Center 600 Pennsylvania Avenue NW Washington, DC 20580 Phone: 1-877-FTC-HELP (382-4357) Website: www.ftc.gov

You may also contact the Washington State Attorney General's Office at www.atg.wa.gov

17. ADDITIONAL INFORMATION

17.1 Email Communications

If you provide your email address, we may use it to:

Send project-related communications

Respond to inquiries

Send newsletters (with consent)

Send promotional offers (with consent)

You can unsubscribe from marketing emails at any time by clicking "unsubscribe" in the email or contacting us at [[email protected]](mailto:[email protected]).

17.2 Phone Calls

We may contact you by phone regarding your project or services. If you do not wish to receive calls, please notify us and we will add you to our do-not-call list.

17.3 Photography and Video

With your written consent, we may photograph or video your property for:

Project documentation

Marketing materials posted on our website and social media (Facebook, Instagram, LinkedIn, YouTube)

Portfolio examples

Social media content

You may revoke consent at any time by contacting us in writing at [[email protected]](mailto:[email protected]).

CONSENT AND ACKNOWLEDGMENT

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to our collection, use, and disclosure of your personal information as described herein.

Last Reviewed: January 30, 2026 Next Review Date: January 30, 2027

Document Control: Version: 2.0 Approved By: Viorel Focsa, Founder & CEO Date: January 30, 2026

This Privacy Policy is intended to comply with applicable privacy laws including Washington state privacy regulations, federal regulations, and the Telephone Consumer Protection Act (TCPA). This document should be reviewed by legal counsel before publication to ensure full compliance with all applicable laws.